BIFF Communication Wallet Card | Laminated Clinical Reference Card

This laminated wallet card puts the BIFF communication framework — Brief, Informative, Friendly, Firm — right where your clients need it: in the moment.

BIFF is one of the most effective tools for managing high-conflict communication, whether it's with a difficult co-parent, a probation officer, a landlord, or anyone who triggers a reactive response.

FRONT: BIFF framework breakdown — what each letter means and how to apply it in real-time communication

BACK: Quick-reference prompts and examples for composing a BIFF response before hitting send or opening your mouth

WHAT YOU GET:

• Set of 4 or Set of 10 wallet-sized cards
• Laminated for durability
• Credit card size — fits in wallet, badge holder, or pocket

CLINICAL APPLICATIONS: ✓ Anger management sessions ✓ Co-parenting conflict work ✓ Justice-involved clients navigating court/PO communication ✓ Clients in early recovery managing triggers from difficult relationships ✓ Group therapy handouts for communication skills modules

PERFECT FOR: ✓ Addiction counselors and therapists ✓ Treatment centers and outpatient programs ✓ Family therapists and mediators ✓ Clients who need a tool between sessions — not another worksheet

Designed by a licensed addiction counselor with 15+ years of clinical experience.